← Back to homePrivacy policy →

Legal

Terms of Service

Rankbly Platform Terms of Service

Last Updated: April 29, 2026

This Terms of Service Agreement (the "Agreement") governs the access to and use of the Rankbly platform and related services (the "Services") provided by Rankbly, LLC, a limited liability company ("Rankbly").

By executing an Order Form, clicking "I Accept," or otherwise accessing the Services, you, the entity you represent, and your Authorized Users (collectively, the "Client") agree to be bound by this Agreement. If you do not have the authority to bind the Client, or if you do not agree to these terms, you must not access or use the Services.

1. Definitions

  • Authorized User means an individual employee, consultant, or contractor whom Client has authorized to access the Services via a unique login.
  • Client Materials means any data, content, or information submitted by Client to the Services, excluding Output Data and Prompts.
  • Output Data means the specific results, content, or data generated by the Services (including AI-driven insights) in response to a Prompt.
  • Prompts means the specific inputs, queries, or instructions provided by Client to the Services to generate Output Data.
  • Rankbly IP means the Services, the underlying software, algorithms, data models, and all improvements or derivative works thereof.

2. Services: Access and Restrictions

2.1 Grant of Access

Subject to the terms of this Agreement, Rankbly grants Client a non-exclusive, non-transferable, revocable right to permit its Authorized Users to access and use the Services solely for Client's internal business purposes.

2.2 Prohibited Use

Client shall not, and shall not permit any third party to:

  • Reverse Engineer: Attempt to derive the source code or underlying structure of the Rankbly IP.
  • Circumvent: Bypass any security measures or usage limits established by the platform.
  • Compete: Use the Services to conduct benchmarking or build a product that competes with Rankbly.
  • Misuse: Use the Services to transmit unlawful, infringing, or harmful content.

3. Artificial Intelligence and Third-Party Services

Rankbly utilizes advanced proprietary technology and third-party generative AI models ("Third-Party Services").

  • Accuracy Disclaimer: AI-generated Output Data is provided for informational purposes. Due to the nature of machine learning, Output Data may occasionally be inaccurate or incomplete. Client is responsible for verifying the accuracy of all Output Data before use.
  • Input Responsibility: Client represents that Prompts do not contain highly sensitive personal information or data that violates third-party intellectual property rights.

4. Fees and Payment

  • Invoicing: Fees are specified in the applicable Order Form. Unless otherwise stated, payments are due within thirty (30) days of the invoice date.
  • Taxes: Fees are exclusive of taxes. Client is responsible for all sales, use, or value-added taxes associated with the Services.
  • Late Payments: Overdue balances may accrue interest at the rate of 2% per month or the maximum rate permitted by law.

5. Intellectual Property

5.1 Rankbly Ownership

Rankbly retains all right, title, and interest in the Rankbly IP and any Aggregate Data (anonymized data used to improve platform performance).

5.2 Client Ownership

As between the parties, Client owns all Client Materials.

5.3 License to Rankbly

Client grants Rankbly a worldwide, royalty-free license to host, use, and process Client Materials and Prompts solely to: (i) provide the Services; (ii) prevent or address service issues; and (iii) improve the underlying machine learning models.

6. Confidentiality

Each party (the "Recipient") agrees to protect the Confidential Information of the other party (the "Discloser") with the same degree of care it uses for its own similar information. Confidential Information shall not be disclosed to third parties except to employees or contractors with a "need to know" who are bound by written confidentiality obligations.

7. Indemnification

7.1 By Rankbly

Rankbly will defend Client against any third-party claim alleging that the Services infringe a valid U.S. copyright or patent, provided Client gives Rankbly prompt notice and sole control over the defense.

7.2 By Client

Client will defend and indemnify Rankbly against any claims arising from: (i) Client Materials; (ii) Client's breach of the Use Restrictions in Section 2.2; or (iii) Client's use of Output Data in violation of third-party rights.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RANKBLY, LLC BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES. RANKBLY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Term and Termination

  • Term: This Agreement commences on the Effective Date and continues for the period specified in the Order Form.
  • Renewal: Unless otherwise noted, the Term will automatically renew for successive 12-month periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the current term.
  • Termination for Cause: Either party may terminate if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days of notice.

10. General Provisions

  • Governing Law: This Agreement is governed by the laws of the State of the USA, without regard to conflict of law principles.
  • Dispute Resolution: Any disputes arising under this Agreement shall be resolved exclusively in the state or federal courts located in the USA.
  • Entire Agreement: This document, together with any Order Forms, constitutes the entire agreement between the parties and supersedes all prior discussions.
  • Assignment: Client may not assign this Agreement without Rankbly's prior written consent.

Contact

Rankbly, LLC
For inquiries regarding these terms, please contact: hello@rankbly.com